Shipping policy

Effective Date: April 28, 2026

Thank you for shopping at Provisinu. This Shipping Policy explains how orders are processed and delivered.

1. Order Processing Time

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

2. Shipping Times

Estimated delivery times:

• United States: 5–10 business days
• International: 7–15 business days

Delivery times are estimates and may vary due to carrier or customs delays.

3. Tracking Information

Once your order has shipped, you will receive a tracking number via email.

Tracking information typically becomes active within 24–48 hours.

4. Customs and Duties

International customers are responsible for any customs duties or import taxes imposed by local authorities.

5. Delivery Delays

Shipping delays may occur due to weather conditions, customs clearance, or carrier disruptions.

6. Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery.

7. Contact Information

Email: info@provisinu.com
Phone: +1 301-635-1585
Address: 4198 Winding Brook Ln, Memphis, TN 38116, United States